It was almost too good to be true. We needed to set up my mother-in-law who lives in a skilled nursing facility with Medi-cal and it was overwhelming. Steve and Maya were the perfect team. Steve sat with us and explained patiently and professionally exactly what we needed to do. He answered questions any time we had them. Maya walked us through the entire process ensuring that steps went smoothly. She filled out all the paperwork and gave us easy to understand, detailed directions on what we needed to do. Everything was perfect. All dates were met and the process couldn't have gone better. We are so appreciative to both Steve and Maya. You make a great team. Thank you!
Alan and Ann S., San Diego, CA
I just wanted to write to thank you and Maya for the highly professional and effective work on this small but complicated estate.
I was amazed at the number issues that had to be addressed;
No will existing for the deceased.
Complicated tax problems.
Numerous outstanding billings requiring negotiation and resolution.
Numerous issues related to disposal of real estate.
Many technical issues related to the medical care costs for my brother.
Post escrow advice needed for tax payments.
Understanding of provisions of the California MEDI-CAL program.
I was very happy to have EXPERTS such as you and Maya to turn to as these and other items arrived over the last 2 years. I am very confident that this would estate NEVER
been successfully completed and properly handled without your expertise and help.
I found both of you to be excellent in communications, and always timely and effective in responding to all matters.
Sincere "thank you" for all you have both done to help me through this.
All the best,
George H., Eugene, OR
Maya Pinchman helped us navigate the legal requirements for getting our estate in order and to prepare for the medical facility care my wife would soon need as her dementia developed. We were able to get all of our legal documents in order and were prepared to move step by step through the process when we finally needed to place her in an SNF. She helped us through, what would have been a trying process if her assistance had not been available.
La Mesa, CA
Estate planning became an important consideration after my husband was diagnosed with a terminal brain disease. The decision to seek counsel from Ratner and Pinchman has given me peace of mind on so many levels. Maya Pinchman knew all the right questions to ask regarding my husband's cognitive ability. Her standard of ethics is impressive; she made sure he understood the information contained in his legal documents, before he signed them. She had both of our best interests in mind, which I appreciate. It's rare to find a person with Maya's intelligence and expertise who also connects in a personal way. She's a true professional and her attention to detail is exemplary. Although anything of a legal nature is serious business, my husband and I enjoyed interacting with Ms. Pinchman. She cares about her clients and it shows. I was especially grateful she took the time to answer all my questions; she has a wealth of knowledge! It's a huge relief to have our things in order and know that these vital documents accurately state our wishes.
San Marcos, CA
I, cannot express enough how grateful I am to Ratner & Pinchman...especially Maya! I would and will always recommend Ratner & Pinchman. Not only are they nice, but professionalism is paramount with this law firm. Maya, you gave me my life back after a very difficult time and I'll always be grateful. Thank you.
I would like to share our experience that we had with the Ratner & Pinchman Law Firm. In March of 2017 my mother who is 94 and has Alzheimer’s fell and broke her hip. This required a hip replacement. The hospital informed us that she would have 20 days that Medicare would cover for her rehabilitation. Well, after two weeks the nursing facility told us that we would have to find somewhere else for my mother, and that she would have to be out of their facility by the end of the week.
My wife was given a reference to call Steve Ratner who specializes in Medi-Cal, etc. She called them in the morning and was told that he would meet with us the very next morning (not next month…but the next morning). We took all of our files and met with Steve. He looked them over and before we left his office, he prepared a fax to the nursing facility telling them that my mother would not be leaving the facility.
Steve turned our case over to Maya Pinchman. Maya went over the entire process with us step-by-step, every “i” dotted and every “t” crossed. All of this takes time so you have to be patient. Our communication over the next two months with Maya went very well. Not only did we have to be patient with the process, but also Maya was very patient with us, with all of our questions along the way.
If you think you are going to be able to navigate these difficult waters on your own, you’re kidding yourself. The “system” is not on your side in these matters, and you need someone with the experience and knowledge in the law and to know the questions to be asked, who to contact and when to do it.
If you want to protect your estate or that of a loved one I cannot say enough about Maya Pinchman. In the final analysis it took a total of 51 pages of documentation that went to Medi-Cal with a detailed explanation of the “whys & wherefores”.
Linda and I wish to express our gratitude to Maya for the time and trouble it took caring for our specific situation. We would not hesitate to use the Ratner & Pinchman Law Firm again, should the occasion arise.
We live in San Diego and give our permission to post this to the Ratner & Pinchman Law Firm website.
Ron & Linda R.
The Ratner & Pinchman firm was highly recommended by a person knowledgeable about the Medi-Cal qualification process. Mrs. Maya Pinchman agreed to meet with my daughter and me in her office on short notice (within three hours after speaking on the telephone). From the very beginning, we were impressed with Mrs. Pinchman's knowledge, confidence, and professionalism.
She explained everything to us in detail and answered all of our questions.
As we learned over a two-month period, the qualification and application is a complex, slow-moving, bureaucratic process. Without the help of an experienced professional, even a person with a business degree such as myself, could easily become intimidated and discouraged. When I started receiving nursing home bills for a time that was considered outside the Medi-Cal coverage, Mrs. Pinchman proceeded to file an appeal to Medi-Cal for retroactive coverage/restoration. I am very appreciative of the extra effort she made, as it consequently saved me thousands of dollars.
On a couple of occasions when Mrs. Pinchman was out on sick leave, Mr. Ratner called to give me updates and clarifications regarding the process, providing the same impressive level of expertise and confidence. Mrs. Pinchman's assistant, Jamie, was also very impressive -- she was helpful and responsive to every request. I am very grateful for all the the excellent help and assistance that the firm provided me. I have already recommended its services to several people who might be thinking about applying for Medi-Cal in the future, and I will continue to do so.
Mel H., Bonita
Steve and Maya have been about as helpful as I could have asked. I am in New York and my mom is in a nursing home in California. They walked my family through the steps to apply for and then receive MediCal benefits for my mother. They are true experts in their field and, as important, are always accessible to answer questions.
There is no way I could have done this without them!
Brian R. Larchmont, NY
Steven Ratner and Maya Pinchman at Ratner & Pinchman, PC went above and beyond in assisting me recently with full elder care services for a parent.
My mother was in need of conversion to Medicaid in California as well as an immediate relocation to a qualified nursing facility accepting Medi-Cal payments for residency and full care.
I reside between New York City and South America and needed to work with a legal firm that was knowledgeable, experienced, responsive and caring. From my very first meeting with Steven and Maya, together with Jamie Trent, I was pleased to experience all of these qualities. I also found their fee structure to be fair and reasonable.
They navigated the medical, financial and governmental landscape for me out in San Diego County. I felt confident throughout the entire process that my mother was in good hands.
During an appropriate time period, she was converted from Medicare to Medicaid and relocated to a respected, well managed facility quite near to her former residence.
I couldn't be more pleased with the outcome and entire process of my professional relationship with Ratner & Pinchman, PC. I highly recommend their legal services in the elder care field.
Terri H, New York City
Maya Pinchman and Steve Ratner were very professional and compassionate in helping my neighbor with his wife’s complicated Medi-Cal situation when she was diagnosed with dementia. When he became ill they were very observant about errors in his own trust created by another attorney and acted quickly to resolve them before his death so his wishes would be carried out. Most other trust attorneys would not of seen the errors that needed to be resolved before his death due to his complicated situation. We are so grateful for their in-depth knowledge for special need clients!
Also during the probate process they always maintained quick communication and provided excellent advice to the trustees to quickly and efficiently complete the probate process.
Meg H., San Diego, CA
I reached out to Ratner and Pinchman for guidance in dealing with my father's estate in California. I am an Indiana resident and was not in a position to make an unplanned trip to California. If not for their assistance and guidance, I don't know what I would have done. They were prompt and efficient in communication and follow through on their end with paperwork throughout the entire process and gave me guidance towards wrapping it all up by hooking me up with a realtor who turned out to be a saving grace and went way beyond his realm of responsibility and sent me in the direction of a car dealership to sell my father's car to. If not for their assistance, the process of wrapping up his estate would have been long and drawn out especially with my being 2000 miles away. I am happy to say that everything was finalized within 9 months! I would highly recommend their practice!
Jennifer L, West Lafayette, IN
Working with Maya to complete my Grandfather's estate plan was an absolute breeze. She responded to all emails and inquiries extremely quickly, finished executing the trust ahead of schedule, and has continued to be an invaluable resource for our family. I would absolutely recommend her and Steven to anyone looking for estate planning services.
Courtney T., San Diego
In reading through all the testimonials, there emerges a pattern, one that reflects my positive experiences with Mr. Ratner and Ms. Pinchman. They both are exceptional professionals and caring human beings whom I place tremendous confidence and trust in. Mr. Ratner and Ms. Pinchman will do the right thing.
I am a member of the “Sandwich Generation”, having my own family to take care of as well as checking in on mom and dad to make sure they were ok. As their health deteriorated, I could see the time was coming when something would happen when one (or both) would require long term health care.
My wife, my daughter and I would go visit mom and dad and would do little things around their house. We would bring up the subject of long term care, but mom and dad would always answer “Don’t you kids worry, we’re doing fine”.
Well, one day they weren’t doing fine. My father fell and as a result was moved into a long-term care facility. Mr. Ratner and Ms. Pinchman were instrumental in resolving his Medi-Cal issues and getting him covered.
We needed Mr. Ratner and Ms. Pinchmans assistance again when my mother fell and was moved into a care facility. Her Medicare benefits ran out and Mr. Ratner and Ms. Pinchman got Mom Medi-Cal coverage. Also at that time they created a trust that protected mom and dad’s home.
They assisted with all the legal issues associated with assigning me as the Durable Power of Attorney (DPA) for both my parents which allowed me to make all medical and financial decisions on their behalf.
A short time ago, mom passed. Mr. Ratner and Ms. Pinchman were again used to help with all the legal issues and documents that were required.
Every time I have used the services of Mr. Ratner and Ms. Pinchman, they promptly responded to all my phone calls and emails, even on weekends. Mr. Ratner would go out of his way to accommodate my busy schedule and would meet me at the care facility to sign documents. He also dropped in a couple of times to see mom and dad, just to say hi and see if they needed anything.
Mr. Ratner and Ms. Pinchman are truly amazing attorneys in the field of elder law. They are also amazing human beings, very caring, patient, and thoughtful. They do it all!
I highly recommend them and will continue to use their services.
John T., Santee CA
I was very pleased with the work Ratner & Pinchman did for me. Everyone I came in contact with was courteous and competent. I would not hesitate to use their services again.
Sally H., Chula Vista, CA.
Maya Pinchman and her courteous staff did a wonderful job of updating our "out of date trust." She was very professional, on time, and made the entire process easy to understand.
Jennifer W., La Mesa, CA.
Steve Ratner and Maya Pinchman are truly amazing attorneys in the field of elder law. I am eternally grateful for their kindness and professional help.
When I arrived in Steve's office, I was exhausted from all of the responsibilities that had been heaped on me. I had quit my job, in order to care for my mother who had fallen and was unable to care for herself. I was paying her bills, and saving her home from foreclosure. I was driving her to the doctor and chiropractor, learning about diabetes. I was helping her with her diabetes testing and meds, shopping, cooking, and cleaning. I had found a caregiver to take my place, so that I could tour assisted living facilities in San Diego. I had been driving from Apple Valley to San Diego three times a week (a five hour round trip) to tour such facilities. I was also online looking at various attorney's and trusts, and interviewing them in the hopes of finding the best one for Mom's estate. Needless to say, I was exhausted on all levels. Then I was referred to Steve by another attorney.
As I entered Steve's office, I was heartened by his caring and confident demeanor. I told him that I wanted Mom to be prepared to qualify for MediCal when her estate could no longer pay for her care. Steve reviewed my paperwork and answered all of my questions. Later, after they had reviewed all of the documents that they requested, Steve gave me some options, and I picked the one that fit our needs. Steve alleviated all of my fears by knowing just what to do. I stopped worrying and slept well for the first time in four months. What a relief! I have complete trust and confidence in Steve and Maya. Their expertise has allowed me to go forward with confidence too.
I highly recommend that you give Steve and Maya a call. I am so glad that I did! My Mother's trusts were prepared and signed in a timely manner. I moved Mom to San Diego and she is doing well in assisted living. Her home has been protected, and I am back to work. I am no longer Mom's caregiver, and I can be her daughter again. Hallelujah!
Steve and Maya continue to answer my calls promptly regarding my Mom's trusts. Should Mom need to qualify for MediCal in the future, I know that I am prepared. Thank you Steve and Maya for giving me such peace of mind! What a joy and a blessing you are to our family!
Kimberly M., Vista, CA
Thank you, Steven and Maya, for all your help in qualifying me for Medi-Cal benefits when my husband had to go into a skilled nursing facility. It was a very emotional and stressful time for me and you took a great burden off my shoulders. You were very sympathetic to my needs and I thank you so very much.
Harriet M., Oceanside, CA
Mr. Ratner and Ms. Pinchman were incredibly helpful in completing all the legal steps with my parents' probates upon their passing. I had absolute confidence in them during this difficult time. The entire process went very smoothly for me, I just needed to occasionally review and sign documents. I will always be very grateful to them for their invaluable help, their caring and their happiness to do everything they could to complete their work as quickly as could possibly be done.
Alison B., Encinitas, CA
The tremendous feeling of confidence, trust, (and relief) gained from watching you two cover every item of detail in a very demanding process was absolutely awesome! The extremely positive results from your efforts on our behalf are proof positive of your exceptional capabilities.
I would strongly and highly recommend you and Steven and your firm to anyone seeking legal advice and help with any and all aspects of Estate Planning, Medi-Cal issues, etc.
Thank you again!
Very Truly Yours,
Carolyn K., San Diego, CA
After speaking to Steven Ratner in Feb. 2012, I asked him to help and represent me in obtaining Medi-Cal Benefits for my husband, who had a catastrophic heart attack that left him unresponsive. He requires 24/7 care and with mounting medical bills and the expense of long term care in a skilled nursing facility, it was absolutely necessary that Medi-Cal Benefits were obtained to fill in the gaps from what our health insurance does not pay.
During the months that followed, I became inundated with dealing with doctors, nurses, pharmacies, long-term care workers, health insurance issues and day-to-day health concerns that arose for my husband. I just didn't have the time or the energy to tackle another large entity, in the scheme of my new life, to obtain help.
Steven quickly learned the details of our specific circumstances and began detailing what needs to be accomplished and the time frames of each item. He's very quick on the uptake and that's when I knew I was blessed to have him represent us. During the following months, which is unfortunately routine for Medi-Cal, I dealt primarily with Maya, who is also an attorney. Maya is not only proficient in getting things done but she is sweet and patient. I loved dealing with her.
For those of you who need help during a difficult period in your life or your loved one's life, I strongly recommend you spend the money required and hire a good advocate on your behalf. You will be just stretched too thin to do everything on your own. I can attest to that and I feel this is the best money I spent to achieve obtaining the benefits for my spouse.
I highly recommend both Steven Ratner & Maya Pinchman, they answered all my questions through a continual line of communication, obtained the necessary goals, and did it in an efficient and professional mannerwell done!
Lin M., San Diego, CA
My mom took a copy of the Medi-Cal card to the nursing home, yesterday. Once again, I would like to express my gratitude for all the work that you have done to get the Medical approval. Living so far away, it would have been impossible to accomplish this goal. Plus, my parents are not capable of handling this overwhelming burden that they both face. You are an angel and I will be so thankful for these blessings for the remainder of their lives.
Katherine, H., Coppell TX
The Ratner & Pinchman law firm is very professional and provided me with excellent service. They handled the entire process from start to finish very efficiently I highly recommend the firm.
Jonny B., San Diego, CA
Your firm has always been prompt and courteous, and explained everything to me so that I would understand and feel as comfortable as possible with the decisions I needed to make. Thanks!
Lisa A., Sacramento, CA
I had delayed in setting up a Living Trust because I just did not understand the need for it. Steven and Maya made it easy. They are professional and attentive. They made it simple and at a very reasonable cost. I recommend them.
Mr. Ratner and Ms. Miller provided legal services with outstanding professionalism, efficiency, knowledge and compassion. They kept me well informed throughout the process and were readily accessible. Responses to my questions were prompt. Mr. Ratner even went out of his way to deliver documents to my home for my elderly mother to sign. I would not hesitate to use their services again and highly recommend them for estate planning needs.
Lorrie C., Chula Vista, CA
I was daunted to arrive newly into a city and face the need to choose a lawyer from a phone book in order to have a Special Needs Trust created to ensure my mentally handicapped, adult daughter's future. I remember landing on the Law Office of Steven M. Ratner's webpage, read it, was duly impressed, but wondered if his admirable credentials coupled with the 1 (800) number might dim my chances of having Mr. Ratner handle my case, personally. That wasn't the case. In reality, Steven Ratner led every meeting we had, from start to finish and with the competent assistance of Maya Miller perfectly completed, as it turned out, my two trusts. Steven's prices were very fair, so in addition to my daughter's Special Needs Trust, I also had a trust made for me. Both Steven and Maya were exceedingly kind and really marvelous attorneys. I am confident that I couldn't have found a better firm, anywhere, than Steven Ratner's law practice.
Steven Ratner has amazing expertise and combined qualities of professionalism, kindness, empathy and caring in a perfect blend to create a trust that was perfect for my and my special child and other children's needs. Steven Ratner has his own wife and children and, as a devoted family man, knew how important these trusts were to my family's future. My questions and concerns were taken care of promptly and kindly. I know I have the best trusts and the documents were beautifully bound, as the excellent, professional products they are.
Furthermore, Steven advised me that he would always service my trust, should any issues, or concerns, arise now or in the future and I know from the treatment I received that Steven will be true to his word. Having my daughter's and my trusts in order and in great hands gives me a wonderful sense of peace. I couldn't be happier and, in a very real sense, know that Steven and Maya cared not only about the product they produced for me, which was amazing, but also about me, as a fellow human being. I felt valued, almost as a family member. I am so grateful that I selected Steven's firm to be mine. I wouldn't hesitate, to refer others to him.
Cordially and sincerely,
Nalani R, San Diego, CA
Mr. Ratner and Ms. Miller did an outstanding job at working with us to devise a comprehensive estate plan on short notice, at a reasonable cost. They were quick in responding to our questions, and explained things very clearly. We were very pleased with the results."
V.B., Poway Ca
We want to express our gratitude and pleasure in working with Maya Miller on our Trust. Not only was Maya highly competent and responsive, she was incredibly patient and flexible in working with our travel schedules and many questions. It was also a huge help to us that she spoke Russian. This allowed her to easily understand our concerns and priorities and quickly address them. We will not hesitate to recommend Maya to anyone looking for services your office provides.
With regards and warm wishes for coming holidays,
Bella V. and Leon V., San Diego.
Steven M. Ratner and Maya Miller helped us apply for our mother's medical coverage which included a gifting program of some of her assets. Both of them were extremely kind, sensitive, and thorough. They patiently answered all our questions and made the process smooth. It was obvious that they paid attention to details and understood the law and the application process well. They always returned phone calls in a very timely fashion and worked with our schedule to make calls and appointments convenient. I highly recommend them.
Karen K., San Diego, CA
It is an honor and a privilege to provide this testimonial regarding the services we have received from Steven M. Ratner and Maya Miller, attorneys at law.
There is no way we could navigate through the maze of the legal system without their very good advice and guidance. In addition, talking to friends and colleagues, who have lived in San Diego for many years, was also a great help. There was no hesitation on their recommendation for Steven M. Ratner and Maya Miller to help us with our extensive legal problem.
We consider this testimonial an opportunity to define, honor, and recognize their knowledge of the law and all that it entails.
We thank them for their exceptional efforts on our behalf.
Patricia C. and James C., San Diego
The Law Office of Steven M. Ratner was a great resource to me when dealing with the financial uncertainties I faced concerning my mother's declining health and need for long-term care. They were able to help me make sense of the many decisions and options available to me. Mr. Ratner and Ms. Miller were very responsive, professional, and ethical at all times. They stayed in touch and provided much needed reassurance during difficult times. They have provided representation to our family for over three years, and I will not hesitate to contract their services again on a variety of estate issues.
Steve V., San Diego, CA
Mr. Ratner's firm helped my mother with her trust. After her passing, I hired Mr. Ratner's law firm to handle her estate administration. Steven and Maya were always very knowledgeable and professional. I was given a weekly status report of any changes and where we were during the process. My phone calls were promptly returned and my questions always answered."
Judi A., San Diego, CA
We'd love to give a testimonial about the experience we had with Steven Ratner in making our trust and especially the special needs trust to address the challenges of our daughter who has bipolar disorder. We now have a great deal of peace of mind that she will be protected now that the trust is in place. We found out about Steve Ratner from a brochure at a Mental Health Fair held at USD. We followed up with 2 visits to the offices in downtown San Diego where we felt comfortable and assured that the documents would protect our family. We were impressed with the professional and cordial treatment we were given. We would recommend Mr. Ratner to all who want excellent legal advice.
Linda A., San Diego, CA
Although separated by three thousand miles it seemed as if the advice and help I needed in settling a very difficult PROBATE case were right beside me when I engaged the Law Office of Steven M. Ratner. Accessibility is what impressed me the most. Steven ALWAYS returned my calls and or e-mails within hrs (and there were many). It was my first time involved in a case like this. It would have been much more difficult for me had Steven not been as knowledgeable and sensitive to family issues as he proved to be. He has a SUPER office staff too!
Marylou R., Fairhaven, MA
Attorney Steven Ratner and his staff rendered expert legal assistance to me when my brother was faced with huge medical bills from two San Diego hospitals. He had no medical insurance, was unable to work, and had no money except the small Trust income.
In spite of many obstacles and claims of creditors, Attorney Ratner and his staff, with exceptional tenacity prevailed in protecting the Trust, and obtaining Medi-Cal approval in arrears covering large hospital expenses. In addition, the two hospitals refunded back to the Trust all payments earlier made to them.
Unfortunately, my brother died at the young age of 55, in May 2011. Attorney Steven Ratner and his staff were a pleasure to work with over many months, and his fees were entirely fair. I would certainly seek his legal counsel or recommend his services, should a future need arise.
Burt R., Fallbrook, CA
(Please note that the State Bar Ethics Rules require us to disclose that these testimonials or endorsements do not constitute a guarantee, warranty, or prediction regarding the outcome of your legal matter).